Super Bock Group \ Corporate Communication & Brand Management
After-the-Rebranding Challenge
Many agencies are focused on changing the identity of a big brand. What we call a Rebranding.
These projects are the pinnacle of the branding life.
They provide the opportunity for groundbreaking work. They provide awareness. They provide money, awards, word of mouth, reputation, smiles, envy, social kudos… and ultimately, they lead to new businesses. They are what every agency looks for in the branding business.
But after it’s done, agencies tend to move on to the next great brand project around the corner and forget one thing: the rebranding is not the end. It’s the end of the beginning.
A rebrand launch is a crucial moment but one of many.
A brand is not an image or a brand manifesto. It is the relationship created between the company (or products) and the people it wants to engage with. Consumers, clients, employees, shareholders, partners, the media, public opinion. For the relationship to endure it needs dozens more moments. However, since agencies don’t feel that these moments are as glamorous as the rebranding itself, they tend to shy away from them. Less glamour, less enthusiasm, less talent, less time. This is bad for brands.
The true strength of a brand lies in the quality of the relationship with people not in the quality of its platforms.